Frequently Asked Questions (FAQs)

Do you have questions about your vacation in the Wildkogel-Arena? No problem, we have compiled the most common queries that come into us in our FAQs. Whether about vacation planning in general or specific local information - you'll find the answers you need right here.

If your questions are not answered here, we are of course also happy to assist you personally. Contact us, and look forward to what is certain to be a carefree stay in the Wildkogel-Arena! 

Activities in summer

Nationalpark SommerCard

The longest floodlit toboggan

Ski Area

  • What are the opening hours of the ski area?

    The opening times and operating hours of the Wildkogel-Arena ski area can be found >here<

  • Are all lifts and pistes in the ski area open?

    Information about open winter facilities and ski slopes can be found >here<

  • What types of ski passes are available?

    The Wildkogel Lifts offer daily as well as multi-day ski passes, you-pick-the-day passes, along with combo ski passes (Zillertal Arena, SuperSkiCard).

    For more information, click >here<

  • Is there a ski bus?

    A ski bus network in Neukirchen and Bramberg and a ski bus connection between Uttendorf and the Zillertal Arena ensure rapid arrival and departure for skiers and sledders.

    More information and timetables can be found >here<

  • Are ski passes refundable?

    Bad weather, avalanche danger, unexpected premature departure, operational interruptions, partial, complete, or officially ordered closure of slopes or facilities, etc., do not entitle you to a refund or extension of the ski pass. 

    A refund is only possible in the event of an accident or illness. The medical certificate and the ski pass must be presented at the ticket window immediately.

  • Can ski passes be exchanged or transferred to a partner?

    A subsequent exchange for a different ski pass, an extension, or a postponement of the validity period are not possible.

    Ski passes are not transferable.

  • Is there a hiking trail in the ski area?

    Right in the ski area itself, there is a winter hiking trail away from the ski slopes that connects the mountain stations of the Smaragdbahn, Wildkogelbahn, and Gensbichlalmbahn lifts.

    Walking time: approx. 1 hour (one way)

Activities in winter

  • What activities are available in winter?

    In addition to skiing, tobogganing, and winter hiking, the Wildkogel-Arena offers some other beautiful options:

    • Horse-drawn sleigh rides
    • Cross-country skiing
    • Snow-tubing
    • Ice skating
    • Archery
    • Paragliding and much more

    Further information can be found >here<

  • Can you go cross-country skiing in Neukirchen and Bramberg?

    Those who want to explore the winter countryside on cross-country skis have a 30 km long network of trails available to them in Neukirchen and Bramberg.

    Information can be found >here<

  • Are there winter hiking trails in Neukirchen and Bramberg?

    Away from the pistes and yet right there in the ski area, a winter hiking trail leads through the magnificent white landscape. Hikes to the Steineralm or along the Sonnenweg are also popular.

    A winter hiking map is available at the tourist offices.

    More hiking tips can be found >here<

  • Are guided hikes offered?

    Our hiking guide accompanies you on your hikes as part of our WildkogelAktiv program from Monday to Friday. They will also equip you with snowshoes and hiking poles.

    We suggest signing up for your favorite hike right >here<

  • What can we do together with the kids?

    Children taking a break from skiing can be found circling the ice rinks, but also snow tubing and playing at the Wennser Glacier in Bramberg. Popular excursion destinations include indoor pools in the neighboring towns of Wald and Mittersill. A horse-drawn sleigh ride is likewise guaranteed to put a sparkle in the eyes of all our younger winter guests.

General questions

  • How much is the local tourism tax?

    Neukirchen € 2.00 per person per night

    Bramberg € 1.50 per person per night

    The tourist tax is mandatory for people ages 15 and older

  • Will any special events take place during my stay?

    A listing of our upcoming events can be found >here<

  • Where are EV charging stations located?

    Electric (EV) charging stations are located in the underground car park at the valley station of the Wildkogelbahn, in the Wildkogelbahn garage at Hotel DAS Neukirchen, at the car park right by the Smaragdbahn lifts, in the underground car park at the valley station of the Smaragdbahn lifts, at the Neukirchen village hall, at Red Zac Dankl in Neukirchen, and at the car park of Hotel Unterbrunn in Neukirchen.

Your holiday companion in the Wildkogel Arena

The Wildkogel tipps2go app is your free companion for your Wildkogel holiday.

In a matter of seconds, you can call up information about the opening times of the Wildkogel cable cars, restaurants and shops, live data about the ski pistes, opening times for the toboggan runs, the toboggan run and the mountain cart route, information about hikes and events and much more.

Important telephone numbers not saved? All hotlines can be called up with just one click.

Wildkogel tipps2go

Ihr Urlaubsbegleiter in der Wildkogel-Arena


Contact us

If you have any questions at all about the Wildkogel Arena, please don't hesitate to get in touch with us. Your Wildkogel-Arena team at the tourist offices in Neukirchen and Bramberg will be glad to assist, clear up any concerns and ensure you have all the information you need for a wonderful summer or winter holiday in the Wildkogel Arena.

  • Opening Hours

    High Season:
    Monday - Friday: 8 a.m. - 12 noon and 1 - 5 p.m.
    Saturdays we are available by telephone from 8:30 a.m. - 12 noon

    Low Seasons:
    Monday - Friday: 8 a.m. - 12 noon and 1 - 5 p.m.