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Frequently Asked Questions (FAQs)

Do you have any questions about your holiday in the Wildkogel Arena? No problem – we’ve compiled the most frequently asked questions for you in our FAQs. Whether you’re planning your holiday or need details about what to expect on arrival, you’ll find the answers to the queries we receive most often here.

If you can’t find the answer to your question here, we’re of course happy to assist you personally. Get in touch with us and look forward to a carefree stay in the Wildkogel Arena!

The world's longest illuminated toboggan run

The toboggan run is open from around mid-December to early/mid-March, depending on snow and weather conditions.

Last ascent: 4.15 pm.
On Fridays, weather permitting, an extended ascent service is available until 6.30 pm via the Smaragdbahn.
The toboggan run is lit along its entire length daily (except Mondays until 6.00 pm) until 10.00 pm. After 10.00 pm, the toboggan run is closed to all users.
To further enhance the tobogganing experience and ensure the best conditions, extensive grooming work is carried out every Monday from 6.00 pm. You

can find the opening status of all toboggan runs >here<

You can find the prices for a tobogganing ticket or a day pass on the pricing page!

The tickets include the ascent via the Wildkogel mountain railways and use of the toboggan run.

A valid Wildkogel-Arena ski pass can, of course, be used for the ascent until 4.15 pm.

However, the evening run (ascent after 4.15 pm) is not included in the ski pass.

Children aged 6 and under must ride on their parents' sledge!

Tip: Wearing a helmet makes sledging even safer!

Unfortunately, dogs have to stay at home whilst we’re out tobogganing.

The risk of them getting into an accident is too high.

There are several sports shops and equipment hire outlets around the Smaragdbahn valley station. You

can find their contact details >here<

For larger groups, we recommend booking the sledges in advance. You

can find the contact details >here<

Of course, you are welcome to use our toboggan runs with your own sledge

The toboggan run is NOT a hiking trail and is always very busy. We therefore do not recommend walking along the toboggan run.

The mountain restaurants and huts are also keen to treat you to some delicious food. A cold or hot drink or two will make your evening tobogganing even more fun 😉.

Wildkogel-Arena Ski Resort

You can find the opening and operating hours of the Wildkogel mountain railways >here<

You can find information about the open facilities and slopes >here<

Wildkogel Mountain Railways offers day and multi-day ski passes, 'Sonnen-Wahl' season tickets and combined ski passes (Zillertal Arena, SuperSkiCard). You can find the current

ski pass prices >here<

A network of ski buses in Neukirchen and Bramberg, as well as a ski bus service between Uttendorf and the Zillertal Arena, ensure quick journeys to and from the slopes for skiers and tobogganists.

Further information and timetables can be found >here<

Bad weather, avalanche risk, unforeseen departure, operational disruptions, partial or complete closure of slopes or facilities, or closures ordered by the authorities, etc., do not entitle the holder to a refund or extension of the ski pass.

A refund can only be granted in the event of an accident or illness. The medical certificate and the ski pass must be handed in at the ticket office immediately.

It is not possible to exchange the pass for another one at a later date, or to extend or postpone its validity.

Ski passes are non-transferable.

Right within the ski resort, away from the slopes, there is a winter walking trail that links the mountain stations of the Smaragdbahn, the Wildkogelbahn and the Gensbichlalmbahn.

Walking time: approx. 1 hour (one way)

Winter activities

As well as skiing, tobogganing and winter walking, the Wildkogel Arena offers other wonderful alternatives:

  • horse-drawn sleigh rides
  • Cross-country skiing
  • Snow tubing
  • Ice skating
  • Paragliding and much more

You can find more information >here<

If you’d like to explore the winter landscape on cross-country skis, there’s a 30-kilometre network of trails available in Neukirchen and Bramberg. You

can find more information >here<

Away from the slopes, yet right in the heart of the ski resort, a winter hiking trail winds its way through the snow-covered landscape. A hike to the Steineralm or along the Sonnenweg is also popular.

A winter hiking map is available from the tourist information offices. You

can find more hiking tips >here<

Our hiking guide will accompany you on your hikes from Monday to Friday as part of our WildkogelAktiv programme. They will also provide you with snowshoes and walking poles.

Why not book your favourite hike >here< right away?

Children taking a break from skiing can be found at the ice rinks, as well as snow tubing and playing on the Wenns Glacier in Bramberg. The indoor swimming pools in the neighbouring villages of Wald and Mittersill are also popular destinations. A horse-drawn sleigh ride is sure to bring a sparkle to the eyes of our young winter visitors too.

General questions

Neukirchen €3.00 per person per night

Bramberg €2.50 per person per night

The tourist tax applies to persons aged 15 and over

The Guest Mobility Ticket entitles you to free use of all public transport throughout your stay in SalzburgerLand – including buses, suburban trains, regional and long-distance trains, and the Salzburg Verkehr shuttles.

You will receive the ticket digitally – either as a wallet ticket for your smartphone or as a PDF – either at check-in or in advance during pre-check-in at your accommodation.

In addition to the accommodation tax, a mobility charge of €0.50 per person per night (from 15 years of age) is levied for the Guest Mobility Ticket.

You can find a list of our events >here<

>Here< you can find all the charging points and electric vehicle charging stations in and around the Wildkogel Arena Neukirchen & Bramberg.